PBL World 2023 Terms & Conditions

Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the Cvent.com event registration web sites (the "Service") operated by PBLWorks – Buck Institute for Education ("us," "we," or "our").

PBL World


For registrants from the United States, Canada, and Mexico:

  • Credit cards: Visa, MasterCard, Discover, American Express are accepted for immediate registration online.
  • Purchase orders: payments of $1,000 or more may be processed via Purchase Order. If your purchase is less than $1,000, you must pay by credit card. 
  • Purchase orders must be received within 30 days of registration date. To make PBLWorks a vendor, please download a copy of our W-9 form (pdf).

Note: Unpaid registrations are subject to cancellation after June 19, 2023.

For International registrants (outside of the United States, Canada, and Mexico):

  • Wire transfer: Wire transfer is the only form of payment accepted for international registrants. Wire instructions will be shown on the registration confirmation page, and sent out via email.
  • Customer is responsible for paying all associated wire fees, including sender and receiver wire fees. Please ensure the net amount of your wire is in U.S. Dollars and equals the invoice amount.
  • Registrations from outside the U.S., Canada, and Mexico must be approved by the PBLWorks Events Team.

Refund Policy

  • Cancellations submitted November 1, 2022 through February 28, 2023 will receive a 50% refund of registration fees.
  • No refunds will be issued for cancellations submitted after February 28, 2023.
  • Refunds will be issued in the same form as the original payment when possible.
  • PBLWorks does not award payment credit towards future services or events.

Substitution Policy

  • Registrants unable to attend the event may send someone in their place, by making a request in writing via email to [email protected] 
  • Registrant substitution requests must be received no later than June 9, 2023. After that, any substitutions will be processed on-site.
  • Workshop substitution requests should be made in writing via email to [email protected]
  • Workshop substitution requests must be received no later than June 9, 2023. After that, any workshop substitution requests will be reviewed on-site but cannot be guaranteed.


Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

We reserve the right to refuse service, terminate accounts, remove or edit content in our sole discretion.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Buck Institute for Education and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Buck Institute for Education.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Buck Institute for Education.

Buck Institute for Education has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Buck Institute for Education shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.


We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Consent to Use of Photographic Images

Registration and attendance at, or participation in, PBL World and other activities constitutes an agreement by the registrant to allow the Buck Institute for Education and third-party organizations to use and distribute (both now and in the future) the registrant's or attendee's image or voice in photographs, video, electronic reproductions, and/or audio recordings of such events and activities.

Force Majeure

The performance of the workshops is subject to termination without liability upon the occurrence of any circumstance beyond the control of either party - such as acts of God, war, government regulations, disaster, strikes (except those involving employees or agents of the party seeking the protection of this clause), civil disorder, or curtailment of transportation facilities - to the extent that such circumstances makes it illegal or impossible to conduct the conference. The ability to terminate this agreement without liability pursuant to this paragraph is conditioned upon delivery of written notice to the other party setting for the basis for such termination as soon as reasonably practical - but in no event longer than ten (10) days - after learning of such basis.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us at [email protected].